Privacy Policy

Account data: email address and password credentials handled by our authentication provider (we never see or store your password in readable form).

Contact information: name, role, phone number and email for the primary contact on a company account, or for an individual agent.

Company information: company name, licence jurisdiction, emirate or country, industry category and segment, size, website, acquisition source and description.

Agent information: codename, chosen avatar, languages, industry segments, experience notes and payout method.

Identity documents: trade licence and authorised signatory ID for companies; Emirates ID or passport for agents.

Platform activity: opportunities published, introductions submitted, their status and related internal review notes.

Contact form messages: the name, email, company and message you send us through the contact page.

To operate accounts, verify companies and agents, match introductions to opportunities, administer success fees, communicate with you about your account, prevent fraud and abuse, and meet our legal and record-keeping obligations.

Platform data is hosted on Supabase (managed PostgreSQL and object storage) with row-level security policies restricting each record to its owner and our authorised review team.

Identity documents are stored in a private storage bucket. They are never publicly accessible. Our review team accesses them only through short-lived signed links generated for the purpose of a verification review, and every verification decision is recorded in an internal audit log.

Companies see their own profile, opportunities and the introductions submitted against them. Agents see their own profile and their own submissions. Company identities are deliberately withheld from agents while browsing open opportunities. Our internal review team can access records necessary to verify accounts and administer the marketplace.

We do not sell, rent or trade personal data to third parties, and we do not share it for third-party advertising. Data is shared only with the service providers required to run the platform (hosting, database and storage, email delivery) and where we are legally required to do so.

You may request access to the personal data we hold about you, correction of inaccurate data, deletion of your data, or a copy of it. Requests are handled by our HQ team — submit them through the contact page from the email address on your account.

Some data must be retained after deletion requests where it is required for legal, accounting or fee-settlement purposes; we will tell you if that applies.

• Account and profile data: retained for the life of the account plus 12 months after deletion, for dispute resolution and audit purposes.
• Identity verification documents and related verification data: retained for as long as your account remains active, and for 12 months after the account is closed, after which they are deleted. This period allows us to resolve any Success Fee or introduction claim that is still open when an account closes.

Transaction and fee records are retained for the period required by UAE law. Contact form messages are retained until the enquiry is closed and for a reasonable follow up period afterwards.

Access to production data is restricted and authenticated. Data is encrypted in transit, identity documents sit behind private storage with signed, expiring access, and verification actions are logged.

We will update this policy as the platform develops and will notify registered users of material changes. For any privacy question, contact The Agency Sales and Marketing Consultancy - F.Z.E, Ajman Free Zone, United Arab Emirates, through the contact page.